All agency Nurses shall conduct themselves in a professional manner in accordance with the Code of Conduct of the South African Nursing Council (SANC).

All agency Nurses shall be professionally presentable in full Uniform; Smartly dressed in a White Top, Navy Blue Trouser/skirt and closed black shoes when executing and conducting Ikho Direct duties.

All agency Nurses are required to have an identification name tag.

All agency Nurses are expected to communicate (verbal & oral) in a professional manner while when executing and conducting Ikho Direct duties.

All agency Nurses are expected to respect colleagues and patients regardless of Gender, Race, Religion or Sexual orientation.

All agency Nurses are required to be at the client’s premises (Hospital, Nursing Homes and Pharmacy) at least 15-30 minutes early before the start of their assigned shift.

All agency Nurses are required to work a full shift as assigned by Ikho Direct and any changes should be communicated to Ikho Direct while they are still at the clients premises.

All agency Nurses are required to communicate to Ikho Direct at least 30 minutes before the shift starts if they are running late for a shift.

All agency Nurses are required to communicate to Ikho Direct any shift cancellations according to the stipulated notice time frame.

All agency Nurses are required to inform Ikho Direct of any cancellations 2 hours before the shifts starts for all the shifts that were booked in advance.

All agency Nurses that do not show-up for a shift that they have been booked and confirmed for will forfeit a full duration of that shift from the previous shifts done.

All agency Nurses are responsible for making sure that timesheets are completed and signed appropriately and correct. Ikho Direct will not be held liable for non-payment due to failure by the Nurse to sign a timesheet or incorrectly complete the time sheet.

All agency Nurses have an option to choose to be paid on a Fortnight or Monthly basis.

All agency Nurses have been advised that Ikho Direct may withhold their payment pending a disciplinary review or in cases of misplaced/lost property at client premises.